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Community Action Agency Decatur

Website: http://www.northalabamacommunities.org/


Decatur, AL - 35601
256-355-7843

Financial Help Provided: Electric Service Payment Assistance




Full Description:

Assistance on a one-time basis to low income families to meet heating and cooling energy costs and to prevent energy from being terminated in health crisis situations. Funds are paid directly to utility companies and vendors.





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.