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Community Action Organization of Delaware, Madison, Union Counties

Website: http://www.caodmu.org/programs.htm


Marysville, OH - 43040
(937) 642-4986

Financial Help Provided: Ohio’s Percentage of Income Payment Plan Plus




Full Description:

The fore-runner of PIPP Plus had been in effect for more than 20 years. It was (as is PIPP Plus) an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. Both programs are authorized as a part of the Universal Service Fund program enabled by Substitute Senate Bill 3, which also directs the Office of Community Services to administer the PIPP for electricity customers. In response to input for advocates of consumers, businesses, and low-income advocates, the program was changed to provide greater stewardship of monies, operate more efficiently with other programs, and better serve the citizens of Ohio needing the programs support.

Under PIPP Plus, if you heat with gas, you pay 6 percent of your monthly household income to your gas company and 6 percent to your electric company. If you heat with electricity, you pay 10 percent of your monthly household income. The Community Action Agency or utility company will inform you of your PIPP Plus installment. Once you are enrolled in the program, you must pay your installment every month in full and on time.





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.