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DHHR Point Pleasant - Mason County Department of Health and Human Resources (DHHR) Pt. Pleasant DHS

Website: https://dhhr.wv.gov/pages/Office-Results.aspx?County=Mason


Point Pleasant, WV - 25550
(304) 675-0880

Financial Help Provided: Food Stamp Office, TANF Office, Food Assistance Office, General Cash Assistance Office, General Assistance Office




Full Description:

Office hours: Mondays through Fridays 8:30am to 5pm.

The WV Department of Health and Human Resources (WV DHHR) comprises the central offices of Client Services; Family Support; and Social Services and the following county offices where clients may seek assistance. This local office provides family assistance by administering the following programs:
Emergency Assistance
The Emergency Assistance Program is used to assist individuals and families in meeting a financial crises when they are without available resources. The program is designed to provide short-term emergency financial assistance.

Burial Assistance
The burial assistance program assists with payment up to $1250 toward the cost of funeral expenses for an indigent adult or child. The program benefits are determined by the burial rate and, when applicable.

Electronic Benefit Transfer
EBT local office that provides Supplemental Nutrition Assistance Progream (SNAP Food Stamps), WV WORKS, Diversionary Cash Assistance and the Child Support Incentive benefits by use of a card to access a benefit account. This method of benefit receipt replaces Food Stamp coupons.

Medicaid
Medicaid provides medical care in the community or in an institutional setting, such as a nursing home, to individuals who otherwise may not be able to afford the care. A variety of services are provided, according to state and federal guidelines, depending upon the individual or family circumstances.

Utility Assistance
The Low Income Energy Assistance Program (LIEAP) assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf. A crisis component is available for households without resources.

West Virginia provides an online application and online screening tool. The website URL is: https://www.wvinroads.org/inroads/PGM/ASP/SC001.asp.





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.