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Orleans County NY DSS Albion - Dept Social Services

Website: http://www.orleansny.com/


Albion, NY - 14411
(585)589-7000

Financial Help Provided: Temporary Assistance, financial assistance, food stamps, etc




Full Description:

The Department of Social Services provides a wide variety of human services and financial assistance to assist families and individuals to achieve self-sufficiency and strengthen family life. The Department employs approximately 90 individuals assigned to the following divisions:
- Temporary Assistance: Determines eligibility and administers financial assistance such as Public Assistance, Medicaid, Food Stamps, Emergency Assistance, HEAP and burials. This Unit places heavy emphasis on identifying fraudulent applications both prior to and during case opening. It also assigns activities to clients that will assist them in locating employment to end or decrease their need for assistance.
- Child & Family Services: Provides casework services in the fields of Child Protection, Adult Protection, Foster Care, Preventive Services, Adoption, and Domestic Violence. Caseworkers assist families in dealing with complex human problems that impair or prevent their families from achieving or maintaining independence.





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.