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Philadelphia County South District Philadelphia

Website: http://www.dhs.pa.gov/


Philadelphia, PA - 19147
215-560-4400

Financial Help Provided: Government Assistance, SNAP, TANF Cash Assistance, Food Stamps




Full Description: This is a Pennsylvania County Department of Public Welfare Office. Services include:

Office of Income Maintenance: This department serves low-income Pennsylvanians through cash assistance programs such as Temporary Assistance to Needy Families, or TANF; employment and training programs; the Supplemental Nutrition Assistance Program, formally known as food stamps; home heating assistance; and assistance programs for refugees and the homeless. Many of these services are delivered through more than 90 county assistance offices located across Pennsylvania.

The Department of Public Welfare also works closely with other state agencies who serve similar populations. The department partners with the Pennsylvania Department of Aging through the Office of Long-Term Living. This office addresses the solutions and challenges of housing and caring for older adults. Also, in a joint partnership with the Pennsylvania Department of Education, the Office of Child Development and Early Learning serves children and families in early learning, subsidized child care and early intervention programs for at-risk children.

The Office of Medical Assistance Programs: This department is responsible for purchasing health care for more than 2.3 million Pennsylvania residents and enrolling Medical Assistance providers who administer the care. The Office of Medical Assistance programs works closely with these providers to process their claims, establish rates and fees, and contract and monitor managed care organizations. Additionally, the department works to ensure the integrity of these programs, in part by detecting and deterring provider and recipient fraud and abuse.

The Office of Income Maintenance (OIM) is responsible for the administration of the Temporary Assistance for Needy Families (TANF) cash assistance program, Medicaid/Medical Assistance (MA), Supplemental Nutrition Assistance Program (SNAP); the new name for the Food Stamp program, child support, home heating assistance (LIHEAP program), and employment and training services. These programs are provided through county assistance offices, which are located across Pennsylvania.



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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.