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Shelby County Community Services Agency

Website: https://shelbycountycsa.org/en/


Memphis, TN - 38104
(901) 222-4200

Financial Help Provided: CSA Rental and Mortgage assistance.




Full Description:

Rent/Mortgage Assistance
Comprehensive Emergency Assistance Program

Emergencies happen. If something is preventing you from paying rent or your mortgage, the Comprehensive Emergency Assistance Program (CEAP) can help. CEAP is designed to support families through tough times and keep them from losing their homes through eviction, foreclosures, or other circumstances. If you have proof of a paid unexpected, uncontrollable expense in the past 120 days, or able to verify loss of employment within the past 4 months you may qualify for CEAP assistance.
 To Qualify:

Your family’s monthly income must be at or below 200% of the Federal Poverty Income Guideline and you must have an unexpected, uncontrollable circumstance.

***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, funeral expenses, unexpected repair or replacement of a large appliance, or a medical expense***
To Apply:
You will need:

    State Issued ID
    Social Security cards for all household members
    Income information for household (i.e. check stubs, award letter)
    Proof of pending eviction/foreclosure
    Proof of crisis/out of pocket expense





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Tips For Prompt And Professional Assistance
1. Make an appointment - Always attempt to make an appointment. Oftentimes this will save you hours waiting in lines. When on the phone make sure you ask for the documentation needed in order to receive assistance.

2. Do not be late for your appointment - This tip should speak for itself.

3. Dress appropriately - If you want to be treated with respect, dress as appropriately as possible. We are not saying wear a suit. Just make sure you and your clothes are clean and non offensive. We have found that clients who dress in this manner have a better chance of receiving aid.

4. Bring all pre determined documentation - Bring all of the documents you were advised to bring from your appointment phone call. Without them, you will not receive aid.





Mission Statement
To help the needy find financial aid and assistance. This nation is going through tough times and providing a helping hand can help make the world a better place.